Custom field added to Knowledge (kb_knowledge) form is not visible when previewed or publishedDescription Custom fields in Knowledge articles do not display when viewing article. (Visible only when opening the Knowledge form for editing) CauseCustom fields are not displayed by defaultResolutionLogin as System AdministratorOpen any Knowledge record that contains the custom fields you wish to be visibleLocate the custom field in the record and right-click the labelClick the option that begins like 'Show - 'On the pop-up window, copy the value of Field. This is the field database name associated with the custom fieldOpen a new tab and navigate to System UI > UI MacrosPerform a search for a macro, Name = kb_view_common_content and open this recordInsert the following line <g2:no_escape>$[NS:knowledgeRecord.u_myCustom_html_field]</g2:no_escape> in between the following article tag <article id="article" class="$[contentClass]"></article> And make sure to replace u_myCustom_html_field with the database field name that you copied in step 5. 9. Click 'Update' down below. The custom field will now be visible when viewing Knowledge articles.