Guided Tour breaks when applied to read only input field - Known Error

Guided Tour breaks when applied to read only input field Description Guided Tours breaks for non-admin users when applied to read only input field.

Steps to Reproduce

1. Create a Guided Tour for the Incident table.

2. Apply the callout exactly on the input of a field which will be read-only for some users, for example Caller.user_id .

3. Impersonate the user for whom this field will be read-only.

Notice no next steps are shown, throwing the error: "Tour ended because the next step was not found."

Workaround This problem is no longer reproducible in Kingston and above releases.

For Jakarta instances, the workaround consists in the following:

1 - Open the record /nav_to.do?uri=sys_embedded_tour_element.do?sys_id=9e590dbedb482fc06c83d8865e9619e0

2 - Go to the field CSS selector: input#table_name\.field_name....

3 - Add the CSS selector for the read-only element: input#table_name\.field_name.xxxxxxxxxxxx,input#sys_readonly\.table_name\.field_name....

for example: input#incident\.number.form-control,input#sys_readonly\.incident\.number.form-control