How to revert to an OOB "KB Article Page" widget in Service PortalIssue <!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Description How to revert to an OOB "KB Article Page" widget in Service Portal Procedure 1. Navigate to the widgets list under Service Portal2. Click "KB Article Page" widget:<Your instance>/nav_to.do?uri=sp_widget.do?sys_id=c6545050ff223100ba13ffffffffffe83. Click "Clone"button to clone the widget4. Navigate to Service Portal page designer:<Your instance>/$spd.do#/sp/editor/kb_article/7ba0cb30d7000200a9ad1e173e24d4f95. Delete the "KB Article Page" widget from the page6. Go back to the widgets list under Service Portal7. Right click the context menu (next to Name) -> Import XML and import the OOB "KB Article Page" widget8. Go back to Service Portal page designer:<Your instance>/$spd.do#/sp/editor/kb_article/7ba0cb30d7000200a9ad1e173e24d4f99. Drag and drop the OOB "KB Article Page" widget to the page Applicable Versions Any release supporting Service Portal Additional Information https://docs.servicenow.com/csh?topicname=c_Widgets.html&version=latest