Timezone setting not saved if set from Service Portal - Known Error

Timezone setting not saved if set from Service Portal Description Time zone setting is not saved if set from the Service Portal profile page.

Steps to Reproduce

Check that the timezone is set on his user profile on the backend. Access the Service Portal page /sp. Click on the username > Profile. Change the timezone and click 'Refresh to see changes'. See the timezone updated. Logout and login again. Go back into the portal. See that the change on timezone field has not been saved, instead the previous setting shows. Changing the user language instead, the change is saved and shows on the portal. Workaround This is expected behavior and by design in all currently supported releases.

Although there may be differences in behavior between the language picker and time zone picker, this was always intentional for that particular setting in Concourse. The option to change the time zone using Concourse settings is only applicable for the current session, and if the user wishes to change the time zone for future sessions, they need to do so in the sys_user form.