RITM and SC Task both opens with a Favorites window that cannot be closedDescriptionWhenever a particular RITM is opened, there is a "Create favorite" pop-up that opens upRelease or EnvironmentKingstonCauseThe code for the favorite window pasted in the "Comments" field.Resolution The HTML and CSS code for the "create favorite" window is posted as a comment to the RITM record. Due to this reason, the "create favorite" pop-up opens up whenever the particular RITM with the issue is opened. *To remove the issue, user can delete the comment that has the code in the sys_journal_field table