Embedded videos in knowledge articles do not allow full screen - Known Error

Embedded videos in knowledge articles do not allow full screen Description When an embedded video is added into a knowledge article (i.e. from a youtube link), the full screen button does not work.

Steps to Reproduce

1. Log in as administrator. 2. Navigate to system properties and set glide.translated_html.sanitize_all_fields to false . 3. In the knowledge form right click the 'Text' field and select Configure Dictionary. 4. Add the following attribute 'tinymce_allow_all=true'. 5. Create a new knowledge article and select the 'Source Code' button on the tinymce. 6. Add the following embedded link: https://www.youtube.com/embed/uVIX65xDj5A " width="560" height="315" frameborder="0" allowfullscreen=""> 7. Save this article and view it. 8. Click the full screen button. Notice the following message: "Full screen is unavailable".

Workaround After carefully considering the severity and frequency of the issue, and the cost and risk of attempting a fix, it has been decided to not address this issue in any current or near future releases. We do not make these decisions lightly, and we apologize for any inconvenience. You can Subscribe to this article to receive notifications in case a product enhancement will address this issue in future versions.