Setting default value of variable to javascript:gs.getUser().* doesn't save user details as expectedDescriptionSetting a variable with the default value "javascript:gs.getUser()" doesn't save the currently logged-in user into saved variables on the submitted item.CauseWhen you set the default value of a variable to "javascript:gs.getUser()", the platform actually saves the string "javascript:gs.getUser()" into the database for the variable value instead of resolving to the currently logged in user. When a different user (User B) views the associated requested item form with that variable, the system resolves to the currently logged-in user at the browser level and displays user B's details.ResolutionIf you have a business requirement to set the currently logged-in user on a certain variable while submitting the catalog item, then set the user details via GlideAJAX on the catalog client script, so that the variable reflects the submitted user details all the time.Additional InformationService Catalog variableAJAX