Service Portal: Removing attachment from "Ticket Attachments" doesn't refresh activity under "Ticket Conversations" - Known Error

Service Portal: Removing attachment from "Ticket Attachments" doesn't refresh activity under "Ticket Conversations" Description When removing an attachment from "Ticket Attachments" in the Service Portal, the activity "Ticket Conversations" is not refreshed.

Steps to Reproduce

Submit a catalog request in Service Portal Navigate to Ticket Form and attach a file via the clipper icon Remove the attachment in "Attachments" Expected behavior : The attachment is removed from the activity in "Ticket Conversation"

Actual behavior : The attachment is NOT removed from the activity in "Ticket Conversation" until the page is reloaded

Workaround This issue is under review. To receive notifications when more information is available, subscribe to this Known Error article by clicking the Subscribe button at the top right of the article. If you are able to upgrade, review the Fixed In or Intended Fix Version fields to determine whether any versions have a planned or permanent fix.