Incident went to On-hold by 'system'DescriptionIncidents are being moved to On Hold by "system"Release or EnvironmentJakarta Patch 10CauseParent incident is being moved to closed or resolvedResolutionThere was a scheduled job that was running which calls a Business Rule to autoclose incidents. The Parent incident of the incident that was being moved to 'On Hold' was being closed at the same time. This was working as expected