How to translate announcements in Service Portal - Support and Troubleshooting

How to translate announcements in Service Portal Issue  Description Adding translations to Announcements in Service Portal.

Procedure Enable I18N Debugging in the instance so that we can see in which table we need to create the translation. Navigate to System Localization > Enable I18N Debugging Open to the Service Portal page where the announcement message is shown. You will see that the prefix is TRT , which means that the translation has to be created in the [sys_translated_text] table. Create the record in the [sys_translated_text] table with the following details: Document : This should be the record from the [announcement] table Document Sys ID : The sys_id of the record in the [announcement] table Field : Title Table name : announcement Language : Select the language for which the translated message needs to be created. Applicable Versions All