When adding a video to a Knowledge article, the video disappears upon saving the Knowledge article.Description<!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> When adding a video to a KB article the video disappears upon saving the KB. Video code is not seen in the source code of the knowledge article. Release or EnvironmentAll Environment: Backend Knowledge UICauseHTML Sanitizer system property is excluding the HTML Code for Video. ResolutionNeed to disable the HTML Sanitizer property for the "text" field in KB articles. In order to do so please follow the steps below in SUBPROD: Create a new KB articleFill in the Mandatory FieldsRight click on the header and Click on SaveOnce the KB article is savedRight click on the field name which is used to enter knowledge article content. For example OOB the field is labeled "Text"Click on Configure DictionaryOnce in the Dictionary entry click on the attributes tabOnce in the attributes tab click on NEW UI actionOnce in the Dictionary Attribute New record page. In the Attribute Field please type in: HTML sanitizeIn the value field please type in: FalseClick on Submit UI action. This will return you to configure dictionary page.Click Update UI action on that page.In the left application navigator please type in cache.do to clear the cache. Return to the KB that was used to try to insert a video.In the "text" field click on the icon: Insert VideoFill out the necessary fields including width and height by clicking on Additional fields.Click on Save UI action.Submit or Publish the KB article and preview it.The video should appear on the page. With the above in place, the video can also placed in an iFrame by placing the following in the source code of the text editor: <p><iframe src="url" width="420" height="315" frameborder="0" allowfullscreen=""></iframe></p> The source code of a knowledge article text field can be accessed by clicking "<>" icon in the HTML editor field.