How to reinstall MID server windows serviceIssue Customer renamed the mid server wrapper name in wrapper-override.conf ie: from wrapper.name=snc_mid_kingston to wrapper.name=snc_mid_kingston1 and causing mid server unable to upgrade due to pre-check failure Snippet from mid server agent log 10/22/18 17:56:13 (898) AutoUpgrade.3600 SEVERE *** ERROR *** Aborting MID Server upgrade due to pre-upgrade check failure: Service snc_mid_kingston1 does not exist Release Jakarta, Kingston, London. Suitable for Mid server windows service Resolution Procedure Reinstall the mid server windows service Stop the mid serverEnsure wrapper-override.conf has the right information on wrapper name.Open command prompt with administrator privilege. Navigate to "<MID_server_install_path>/agent" and issue "start.bat" ie: C:\kingston\agent>start.bat C:\kingston\agent>bin\mid.bat startwrapper | ServiceNow MID Server Kingston1 service installed.wrapper | Starting the ServiceNow MID Server Kingston1 service...wrapper | ServiceNow MID Server Kingston1 started. Additional Information You can delete the non-applicable windows service via sc delete from command prompt ie: sc delete <service_name>