How to reinstall MID server windows serviceDescription<!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Description Customer renamed the mid server wrapper name in wrapper-override.conf ie: from wrapper.name=snc_mid_kingston to wrapper.name=snc_mid_kingston1 and causing mid server unable to upgrade due to pre-check failure Snippet from mid server agent log 10/22/18 17:56:13 (898) AutoUpgrade.3600 SEVERE *** ERROR *** Aborting MID Server upgrade due to pre-upgrade check failure: Service snc_mid_kingston1 does not exist Procedure Reinstall the mid server windows service Stop the mid serverEnsure wrapper-override.conf has the right information on wrapper name.Open command prompt with administrator privilege. Navigate to "<MID_server_install_path>/agent" and issue "start.bat" ie: C:\kingston\agent>start.bat C:\kingston\agent>bin\mid.bat startwrapper | ServiceNow MID Server Kingston1 service installed.wrapper | Starting the ServiceNow MID Server Kingston1 service...wrapper | ServiceNow MID Server Kingston1 started. Applicable Versions Jakarta, Kingston, London Additional Information You can delete the non-applicable windows service via sc delete from command prompt ie: sc delete <service_name>