Missing Flow designer field (sc_cat_item.flow_designer_flow) in Catalog item form - Support and Troubleshooting

Missing Flow designer field (sc_cat_item.flow_designer_flow) in Catalog item form Description  Customers often ask how do we add the Flow [sc_cat_item.flow_designer_flow] field on a catalog item, just like we add the workflow field by configuring the form. See screenshot below:

Release or Environment All

Resolution In order to use the Flow Designer with Service Catalogs, the Flow Designer support for the Service Catalog [com.glideapp.servicecatalog.flow_designer] plugin needs to be activated.

For more details see documentation:

https://docs.servicenow.com/csh?topicname=create-flow.html&version=latest

When the plugin is successfully activated, then configure the Catalog Item record form and add the Flow field to the form.

Additional Information For information about How to create a Flow with a Service Catalog trigger, see documentation:

https://docs.servicenow.com/csh?topicname=create-sc-flow.html&version=latest