addMessage popup is inconsistently disappearing or staying up in the service portalIssue The message popup created from either a widget or a client script calling addMessage, addInfoMessage, or addErrorMessage is staying up for some users or in some instances but is disappearing after a few seconds for other users or in different instances.CauseInfoMessages should disappear after a few seconds by default, but if you have Accessibility enabled, which is a user preference, then the message popup does not disappear until the X is clicked.ResolutionTurn off accessibility mode under the general settings for that user and the popup will disappear as expected.Related LinksIn London, a system property has been added to configure the message timeout. The property is "glide.service-portal.notification_timeout.seconds" and you can set this to 0 to have the popup not timeout unless the X is clicked.