Resolve the addMessage popup inconsistently closing or staying openIssue The message popup is created from either a widget or a client script calling addMessage, addInfoMessage, or addErrorMessage. For some users or in some instances, the behavior is inconsistent - it stays open or it disappears after a few seconds. CauseBy default, message popups should close after a few seconds. However, if you have Accessibility mode enabled in the general settings, which is a user preference, the message popup does not close until the Close button (X) is selected.ResolutionTurn off accessibility mode under the general settings for that user and the popup closes as expected. In the London release, a system property was added to configure the message timeout: glide.service-portal.notification_timeout.seconds You can set this to 0 to have the popup not timeout unless the Close button (X) is selected.