Allow duplicate approval records to be created in sysapproval_approver table using approval cordinator activity - Support and Troubleshooting

Allow duplicate approval records to be created in sysapproval_approver table using approval cordinator activity Issue When using Group Approval activity for creating approval records, the system will not restrict creating the duplicate records.

Steps to Reproduce

Create User1 and create Group A, making User1 member of the group. Create Group B and make User1 member of Group B Create a workflow with Group-Approval activity and put Group A and Group B in the approvals--> groups Attach this workflow to catalog item and order it to make the workflow run. More than one approval record will be created in the sysapproval_approver table.

Cause This happens because the script for group-approval does not contains the logic to remove duplicate approval records whereas it exists in approval coordinator activity.

Resolution 1) Use Approval Coordinator activity in the workflow instead of Group-Approval activity

2) Set the system property ' glide.workflow.approval.remove_duplicates' to false