Unable to synchronize MIB files to MID serverDescription<!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Symptoms At MID server folder (<MID_server_installation_path>/work/mibs), no mibs files being synchronize from instance. Release Any version Cause Some of the MIB file at instance side have 0kb causing the instance unable to sync the file to MID server. https://<INSTANCE_NAME>.service-now.com/ecc_agent_mib_list.do?sysparm_query= Resolution Check all MIBs file in instance and ensure all attachments in records are valid. Additional Information You can also check mid server agent log to get an idea on where the synchronization failed. In following example, the mibs record "FOUNDRY-SN-ROOT-MIB" in table "ecc_agent_mib" is causing the synchronisation issue as the attachment in the record is having 0Kb. ie: 08/20/18 21:04:24 (084) File sync worker: ecc_agent_mib Downloading D:\EMS\MID Server\agent\work\mibs\FOUNDRY-SN-ROOT-MIB from XXXXXXXXXX 08/20/18 21:04:24 (099) File sync worker: ecc_agent_jar Finishing file synchronization: ecc_agent_jar 08/20/18 21:04:24 (224) File sync worker: ecc_agent_mib WARNING *** WARNING *** Could not complete file synchronization: 0 ... 08/20/18 21:04:32 (229) MIB Initializer WARNING *** WARNING *** MIB loader errors when loading MIB: FOUNDRY-SN-ROOT-MIB ---line 1, column 1: unexpected end of file