How can I add the property to the "glide.discovery.use_cmdb_identifiers" to the Discovery Definition > Properties page? - Support and Troubleshooting

How can I add the property to the "glide.discovery.use_cmdb_identifiers" to the Discovery Definition > Properties page? Issue

Description The property "glide.discovery.use_cmdb_identifiers" is not present in the sys_properties table. This property is to be manually added if the instance was upgraded from a pre-Geneva version. Once it is manually added the property is not visible under Discovery Definition > Properties

Procedure

1. Once the "glide.discovery.use_cmdb_identifiers" property is manually created in the sys_properties table with value as true similar to in link below:

/sys_properties.do?sys_id=86b227e2c3373100d8d4bea192d3ae7a&sysparm_record_list=nameSTARTSWITHglide.discovery.use_cmdb_identifiers^ORDERBYname&sysparm_record_target=sys_properties&sysparm_record_row=1&sysparm_record_rows=1

2. Under related tab "categories", add discovery. 3. On Discovery Definition>Properties page, search for keyword that you have entered in description field while creating the property in step 1.