Service Level Management module isn't showing in left navigator - Support and Troubleshooting

Service Level Management module isn't showing in left navigator Issue Even with the Service level management plugin (com.snc.sla) enabled, searching for "Service Level Management" in the left navigator does not display the Service Level Management module.

Release Kingston +

Cause The Service Level Management module is inactive (meaning that it will not display).

Resolution To display the Service Level Management module:

Navigate to the Application Menus table and search for the 'Service Level Management' record Open the record Select/check the 'Active' box Save/Update (ref: /nav_to.do?uri=sys_app_application.do?sys_id=d8b260d20a0003a400d36c825eca3372 )

Note: Should you see any modules not displaying, you may also check their active status as well