In Client scripts, setvisible() or setDisplay() is not honored when used along with setmandatory() - Support and Troubleshooting

In Client scripts, setvisible() or setDisplay() is not honored when used along with setmandatory() Issue  Symptoms setVisible() and setDisplay() are working as expected but when these APIs used with setMandatory(), setVisible/setDisplay is not honored.

Release Istanbul, Jakarta, Kingston, London

Cause From Istanbul onwards, we specifically and intentionally block setVisible or setDisplay calls on Mandatory fields to prevent scenarios where a field is mandatory, but not visible to be populated. This is designed functionality that is behaving as expected.

Resolution In order to display and make fields mandatory at the same time:

-- Use UI Policies instead of client script. Its also recommended using UI Policies over client script due some of the benefits check this doc: Use UI policy instead of a client script

-- If UI Policy is not helping you to achieve your functionality use setMandatory and setVisible in two separate client scripts.