Service Management - Project Portfolio Management Landing Page - Support and Troubleshooting

Service Management - Project Portfolio Management Landing Page Description  ServiceNow ® Project Portfolio Management (PPM) provides ubiquitous visibility, from idea to execution. Centralized demand management optimizes prioritization and planning. When demand becomes projects, resource management tracks planned and unplanned work in one place. Agile management, testing, and other collaboration tools improve productivity and enable faster delivery of highâ€‘quality services.

The ServiceNow Project Portfolio Suite (PPS) provides a simplified (yet complex), team-oriented approach to Project Portfolio Management and IT development by combining several individual applications.

This is a quick reference guide to the available Project Portfolio Management knowledge content, support, and training resources.

For a list of all available reference guides, see Resource Pages .

Resource Pages Now Learning Courses Product Development Resources Page ITBM Community ServiceNow PPM Product Documentation Agile Product Documentation Time Card Product Documentation

Project Portfolio Management (PPM) Fundamentals Project Portfolio Management (PPM) Implementation Documentation Videos ITBM - PPM Introduction Webinar ITBM - Resource Management Introduction ITBM Foundation - SC University Project management basics & Field Calculations Planning Console Admin Guide Project Templates

Project Portfolio Suite | Introduction Application Portfolio Management Overview Portfolio Management PPM - Console & Dashboards Project and Demand Management on ServiceNow Webinar Ask the Experts: Project Portfolio Management (PPM)

Additional Information The Project Portfolio Suite (PPS) can include the following applications:

Project Management - A suite of tools used to manage projects, task, and resources.

Demand Management - An application used for gathering and assessing ideas and promoting accepted ideas to strategic and operational demands.

Portfolio Management - create portfolios which are collections of related programs, projects, and demands. You can then perform financial planning and monitor the status and progress of these portfolios.

Program Management - logically group related projects or demands under a single entity. The ServiceNow Program Management application helps you to manage related projects and demands in coordinated way that is not possible when projects and demands are managed independently.

Agile Development - manages the software development and release process.

Test Management - provides tools for manual software testing.

Resource Management - enables resource requesters to create resource plans and request resources.

Release Management - encompasses the planning, design, build, configuration and testing of hardware and software releases to create a defined set of release components.

Cost Management - Cost management tracks configuration item costs. The costs can be allocated to business units and used in reports.

Just like a real-life project, PPS can use the multiple ServiceNow applications above to manage a project.

The project manager (project_manager) role for Project Portfolio Suite includes all the manager roles for the applications included in the suite.

NOTE : Customers who already have Project Portfolio Suite can upgrade to Project Portfolio Suite with Financials. New customers must purchase Project Portfolio Suite with Financials.