How to close a RITM when the SC task is completed in Flow designerIssue Occasionally, a requested item (RITM) stays open, while its service catalog task has already been completed In Flow Designer. When this happens, you will need to manually complete the RITM.ResolutionAdd an update action with Flow Designer and set the RITM stage to Completed. This will trigger business rules to close the RITM and the Request.Related LinksBest practices for using the Flow Designer [Community blog]Update Record [Product documentation]Create a flow with a Service Catalog trigger [Product documentation]