Hyperlink issue in templates - Known Error

Hyperlink issue in templates Description When using an hyperlink with a combination on templates, the hyperlink is broken Instead of ---s%C3%A5dan-g%C3%B8r-du.aspx The hyperlink changes to that ---sÃ¥dan-gÃ¸r-du.aspx Steps to Reproduce

Go to Kingston patch7 Go to System Definition > templates Create a new template Choose table = incident In the template field Add work Notes paste the following in the box besides Work Notes https://xx.xx.xx/xx/adgangskode--nulstilling---s%C3%A5dan-g%C3%B8r-du.aspx Save Hyperlink has changed https://xx.xx.xx/xx/adgangskode--nulstilling---s Ã¥dan-gÃ¸r-du.aspx Actual behavior: The hyperlink changes and the hyperlink doesnt work Expected behavior: The hyperlink is not changed and the link works Workaround After carefully considering the severity and frequency of this problem, and risk of attempting a fix, it has been decided to not address this issue in any current or future releases. We do not make these decisions lightly, and we apologize for any inconvenience. If you have any questions regarding this problem, contact ServiceNow Technical Support .