For users with the itil, catalog, or approval_admin role, when they attempt to access the My Approvals module, they get message Security constraints prevent access to requested pageDescription<!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Symptoms When a user with the itil, catalog, or approval_admin role accesses the My Approvals module, a message is displayed: Security constraints prevent access to requested page Release All releases. Cause The out-of-box table-level read ACL for sysapproval_approver may have been deactivated or modified. Resolution Elevate to the security_admin role.Restore the out-of-box table-level read ACL for sysapproval_approver by reactivating it if it was deactivated and/or restoring the script value to its original value: if (gs.getProperty("glide.approvals.restrict_by_record", "false") == "true") answer = gs.hasRole('approval_admin') || gs.hasRole('itil') || gs.hasRole('catalog') || (isApprovalMine(current) && hasAccessToDocument(current)); else answer = gs.hasRole('approval_admin') || gs.hasRole('itil') || gs.hasRole('catalog') || isApprovalMine(current) || hasAccessToDocument(current); 3. Save the ACL record.