Having a misplaced href tag prevents notifications from firing - Support and Troubleshooting

Having a misplaced href tag prevents notifications from firing Issue  Symptoms A notification containing a mail script does not fire to create an email. The localhost log file shows: SEVERE *** ERROR *** For input string: "mail_script_name" java.lang.NumberFormatException: For input string: "mail_script_name" at java.lang.NumberFormatException.forInputString(NumberFormatException.java:65) at java.lang.Integer.parseInt(Integer.java:580) Release Any Release

Cause Looking at the html source for the notification, you can see a href tag added in between the parts of the mail script call. For Example:

$mail_ script:mail_script_name}

When looking at this in the html viewer, you can see parts of the mail script call highlighted as a link but not all.

Resolution Remove the href attribute.

For Example: ${mail_script:mail_script_name}