Discovery - OS Security Patches or Hotfix are not discovered - Support and Troubleshooting

Discovery - OS Security Patches or Hotfix are not discovered Issue  Overview Discovery - OS Security Patches or Hotfix are not discovered as designed (OOB).

Discovery - OS Security Patches or Hotfix are not discovered Discovery - OS Security Patches or Hotfix are not discovered.

Additional Information When Discovery runs to discovery a computer (cmdb_ci_computer), the OS Security Patches are not included in the data collected in OOB, refer to KB0668792 .

Customer should be advised that the requirement requires a customization particularly in the "Windows - Installed Software" probe and sensors.

https:// .service-now.com/nav_to.do?uri=discovery_probes_wmi.do?sys_id=df4905820a0a0ba500b7ea51b460326c

The list of registry locations that our probe pulls from are listed in the WMI Fields related list at the bottom of the record. The probe script and associated sensor process the data from these registry locations.

If you would like to see all Windows hotfixes, patches, and security patches then you would need to add the appropriate registry locations to the WMI list and customize the script of the probe and sensor to process the additional data.

There is a current Enhancement Request for this: FTASK27183 .