User granted with the list_updater role but can't see the 'Update selected' and 'Update all' Context menu in list - Support and Troubleshooting

User granted with the list_updater role but can't see the 'Update selected' and 'Update all' Context menu in list Issue  Description User granted with the list_updater role but can't see the UI Context Menu 'Update selected' and 'Update all' in list.

Procedure Both UI Context Menu has following condition. gs.hasRole('list_updater') && !ListProperties.isRelatedList() && !RP.isPortal() && !ListProperties.isRefList() Remove gs.hasRole('list_updater') from condition to make sure that other conditions are not failing. Check list_updater role. If role is marked as "Elevated privilege" then this will prevent users to see UI Context menu. Untick "Elevated privilege" option then User will be able to see UI Context menu. If its marked intentionally then User require to do "Elevate roles" then user can see Both UI Context Menus. Applicable Versions All versions

Additional Information Following are documentation for understanding on Elevated privilege roles

https://docs.servicenow.com/csh?topicname=c_ElevatedPrivilege.html&version=latest

https://docs.servicenow.com/csh?topicname=t_ElevateToAPrivilegedRole.html&version=latest