How does 'subscribe' notification work for CI?Issue Overview Subscribe CI feature is to let user know that if any incident is reported for CI or not.This is useful for asset or ci owner to monitor if any critical incident happened for their CI. How does 'Subscribe CI' feature work? When user subscribes to CI, it creates a record in the "sys_notif_subscription" table. sys_notif_subscription table stores details about user, notification, device and table. If incident is submitted for the CI which the user is subscribed to "Affected ci notifications" business rule will fire to generate "ci.affected" events. "ci.affected" event parameters will have ci's name & sysid of the affected CI. "CI Affected" is a subscription notification. Notification engine will trigger notifications ( email or sms ) for all the user who are subscribed to the affected CI. Additional Information -Search "Subscription-based notifications" in the doc site to know more about subscription feature. Subscription-based notifications