User Roles-type field causing issues for non-admin users when the field is included in a default filter of a list - Known Error

User Roles-type field causing issues for non-admin users when the field is included in a default filter of a list Description User Roles-type fields aren't accessible/selectable by non-admin users from Condition Builder. Therefore, if there is a default filter with User Roles field for a list, non-admin users experience unexpected behaviors.

Related List – Filter is displayed incorrectly. Result set doesn't meet the filter condition.

Regular List – Filter is displayed incorrectly. Result set is populated correctly.

Steps to Reproduce

1. Go to a group record, for example, Database. /nav_to.do?uri=sys_user_group.do?sys_id=287ee6fea9fe198100ada7950d0b1b73 2. Scroll down to Group Members related list. Right-click in the list header. Choose Configure > List Control. 3. If missing, add Edit Default Filter field to the form layout from Configure > Form Layout. 4. Set the filter as "Roles Is itil". Click Save 5. Impersonate a non-admin user who has the user_admin role, for example, Bette Barcelona, 6. Go to a group record, for example, Database. /nav_to.do?uri=sys_user_group.do?sys_id=287ee6fea9fe198100ada7950d0b1b73 7- Scroll down to Group Members related list. Click Edit.

Actual behavior: Filter gets displayed as "Keywords Are itil" Result set gets populated incorrectly

Expected behavior: (and also the actual behavior for admin users) Filter gets displayed as "Roles Is itil" Result set gets populated correctly

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