"Refresh from LDAP" link on the User and Group forms will error when the LDAP server is configured to use a mid server even when normal imports work correctly - Known Error

"Refresh from LDAP" link on the User and Group forms will error when the LDAP server is configured to use a mid server even when normal imports work correctly Description "Refresh from LDAP" link on the User and Group forms will error when the LDAP server is configured to use a mid server even when normal imports work correctly

Steps to Reproduce

Ensure you have configured an LDAP server that uses a Mid server. Open a record that has been imported by the LDAP Click "Refresh from LDAP" You will see an error:

Group Could not be found in LDAP Workaround The "Refresh from LDAP" functionality is not supported if the LDAP is configured to use the mid server. Please note the normal imports using the data sources will work correctly.

To avoid this limitation, you can remove the "Refresh from LDAP" link. To achieve this, o pen the UI Action from the sys_user/sys_user_group and change the conditions"

Open the following UI Actions:

sys_ui_action.do?sys_id=1b4f7ef30a0001060058e223c9a5744c sys_ui_action.do?sys_id=7f212bab0a0a0b9e00c952de6a4c89d6 Change condition to: !current.source.isNil() && gs.hasRole('admin') && current.ldap_server.mid_server.isNil()