Requested for is not populated correctly - Support and Troubleshooting

Requested for is not populated correctly Description  Symptoms Requested for field in the RITM is incorrectly populated

Requested for field in the RITM populates the currently logged in user once the RITM is submitted instead of the selected user during order submission

Release Kingston

Cause The property glide.sc.enable_order_now is set to 'true'

Resolution Set the property glide.sc.enable_order_now to 'false'. Below steps:

1. Type in sys_properties.list in your navigation bar. This will take you to the Properties [sys_properties] table 2. Search for the property with name 'glide.sc.enable_order_now' 3. If found, set the value to 'false', if not found, add the property as follows: - Click New - Put Type as 'true | false' and Value as 'false'