PDF Functionality that is not Supported by the PDF generator pluginIssue <!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internalTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:0; } .sp td{ border-bottom: 1px solid; border-right: 1px solid; border-color:#E0E0E0; background-color: #ffffff; height: 20px; padding-top: .5em; padding-bottom: .5em; padding-left: .5em; padding-right: .5em; } .sphr td{ border-right: 1px solid; border-bottom: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .5em; padding-bottom: .5em; padding-left: .5em; padding-right: .5em; height: 20px; } .title { color: #D1232B; font-weight:; font-size:25px; } .hd1{ color: #D1232B; font-weight:; font-size:18px; } .hd2{ color: #646464; font-weight:bold; font-size:16px; } .hd3{ color: #7a7a7a; font-weight:; font-size:16 px; text-decoration:; } .hd4{ color: #000000; font-weight:bold; font-size:14 px; text-decoration:; } td.c4 {vertical-align: middle; text-align: left;} td.c3 {width: 50; vertical-align: middle; text-align: center;} img.c2 {align: baseline;} hr.c1 {border-top-width: 1px; border-top-style: solid; border-top-color: #cccccc;} --> The TinyMCE editor allows rich text creation that our PDF generator plugin (com.snc.pdf_generator) was not designed to support. TinyMCE is the standard editor for the ServiceNow platform, so it can’t be simply updated to not allow certain HTML elements that PDF generation supports. If you have the PDF plugin installed (com.snc.pdf_generator) and you are generating PDF using a UI action. However, some elements do not appear on the final PDF generated.CauseThere are several elements that are not supported by the PDF generator. We use iText technology on which the following are non-supported HTML elements: Vertical alignmentPage breaksTable-specific color (text color is supported)Custom spacing between blocks of text or imagesCustom column width in HTML tablesCustom column alignment in HTML tablesCustom border styling in HTML tablesCSS text manipulation (including CSS based font tags)Inline stylingBackground imagesResolutionPlease educate your users that when printing using the PDF options on the instance that use the PDF generator plugin, it could result on some element being missed from the final output. On those cases, please use the browser printing capabilities for a more accurate representation of the forms. Note:ServiceNow PDF generation plugin has some limitations on the HTML elements that can process.