Automatic Closure of Request Item Not Closing Corresponding REQDescriptionREQ not getting closed automatically when closing the corresponding Request Item (RITM) Expected Behavior: REQ should get closed on the closure of Request Item (RITM)Actual Behavior: REQ on some items is not getting closedCauseWrong value set for Label: Completed (end stage on the workflow)Wrong values in both the choice list and workflow stagesThis does not trigger the closure Business RuleResolutionThere is a Business rule running on the closure of Request Item (RITM) to close the REQ: Close Parent if Required This checks for the values "Completed" and "Not Completed" When removing the wrong definition for the stage value names: Completed, it made the Business rule run and the issue got resolved.