Global Text Search does not work for dot walked fields showing in the results the sys_IDs instead - Known Error

Global Text Search does not work for dot walked fields showing in the results the sys_IDs instead Description Global text search does not work for dot walked fields. The search results display the sys_IDs instead of linking to the extended records.

Steps to Reproduce

1. Go to incident.list 2. Configure the list layout for text_search view. 3. Add thesfollowing fields: Number, Assigned_to, Problem.short_description 4. Note the 3rd field is a dot-walked field. 5. Perform a global search for a word from problem.short_description such as 'email'. Note that sys_IDs are displayed.

Workaround This is expected behaviour, dot-walked content in reference fields is not indexed in the parent record. Creating a text_search view will not help for dot-walked fields in search results.