Knowledge Management: User Criteria Domain visibilityIssue The domain you are in at the time you associate a User Criteria to a Knowledge Base might affect its Articles visibility. When a User Criteria is added to the Can/Can't Read/Contribute on a Knowledge Base a record is created in one of the mtom tables (i.e, for "Can Contribute" the table is 'kb_uc_can_contribute_mtom', for "Can't Contribute" it is 'kb_uc_cannot_contribute_mtom'). If you were in the same domain as the user criteria at the time of this association, the record in the mtom table would be created in the same domain and the user would have access to the KB. If you were in the global domain at the time of this association, the record in the mtom table would be created in the global domain and the user would NOT have access to the KB (as the User Criteria would be in a different domain).