Cannot opt in to Benchmarks: "An error occurred, please try again later"Issue <!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Symptoms When attempting to opt-in to Benchmarks the following error is returned: "An error occurred, please try again later" Steps to Reproduce: To opt into ServiceNow Benchmarks: Log in to https://support.servicenow.comNavigate to the KPI View using the Benchmarks icon on the homepage.Click Opt-In. The page should show a confirmation that the request is in process, but instead, the following error appears: "An error occurred, please try again later" For more information, please refer to KB0596715. Release Jakarta Cause The instance doesn't have its DC-Instance-Credential setup. This is usually set in a sys_property called sn_apprepo.credential. Running: gs.info(gs.getProperty('sn_apprepo.credential')) returns null. Resolution Open a task to Ops - Site Reliability to add property values on overrides.d file for primary nodes of the affected instance. A member of that group adds the proper records and a rolling restart of the nodes will be needed for the change to take affect. The instance can now opt in.