Setting a glide_list with a sys_id for a record that cannot be found causes a null pointer and the entire list is blank - Known Error

Setting a glide_list with a sys_id for a record that cannot be found causes a null pointer and the entire list is blank Description Setting the value of a List field (glide_list) with a record that is filtered via a before query business rule will cause the field to be blank because ElementGlideListAjax returns no display values.

Steps to Reproduce

Create a new onLoad client script on a table that has a List field.

g_form.setValue("watch_list", "6816f79cc0a8016401c5a33be04be441,62826bf03710200044e0bfc8bcbe5df1,"); //sys_id for system admin and abel tuter.

Set the sys_user record for abel tuter to active = false.

Impersonate an ITIL user to trigger the user query business rule and filter out the record for abel tuter.

Go to any incident record.

Expected behavior: The Watch List field should be set with the user System Administrator because the user cannot see the Abel Tuter record).

Actual behavior: The Watch List field is blank.

Workaround Make sure that the sys_id's that are being used are not deactivated and can be read by the end user.