Process flow does not show a check mark for current state in Demand Form - Support and Troubleshooting

Process flow does not show a check mark for current state in Demand Form Issue  If you have defined a new custom initial state for the Demand [dmn_demand] table, this new state does not have a checkmark in the Process Flow on Demand form.

Release All releases.

Cause The default initial state on the Demand [dmn_demand] table is set to 1 (Draft).

The Business Rule 'Update Visited States on state change' (/nav_to.do?uri=sys_script.do?sys_id=647a6b57c3332100b0449f2974d3aeff) on Demand [dmn_demand] sets the initial state and updates the field 'visited_state' to show check marks on the Demand form.

Resolution To show the checkmark next to your custom initial state, you would need to modify the default value for the field 'visited States' [visited_state] on Demand [dmn_demand] to the value of your initial state, for example, -1 (New Idea).