UI Policy lets you show checkbox variable which is being hidden by the label variableIssue <!-- div.margin{ padding: 10px 40px 40px 30px; } table.tocTable{ border: 1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); padding-top: .6em; padding-bottom: .6em; padding-left: .9em; padding-right: .6em; } table.noteTable{ border:1px solid; border-color:#E0E0E0; background-color: rgb(245, 245, 245); width: 100%; border-spacing:2; } table.internaltable { white-space:nowrap; text-align:left; border-width: 1px; border-collapse: collapse; font-size:14px; width: 85%; } table.internaltable th { border-width: 1px; padding: 5px; border-style: solid; border-color: rgb(245, 245, 245); background-color: rgb(245, 245, 245); } table.internaltable td { border-width: 1px; padding: 5px; border-style: solid; border-color: #E0E0E0; color: #000000; } .title { color: #D1232B; font-weight:normal; font-size:28px; } h1{ color: #D1232B; font-weight:normal; font-size:21px; margin-bottom:-5px } h2{ color: #646464; font-weight:bold; font-size:18px; } h3{ color: #000000; font-weight:BOLD; font-size:16px; text-decoration:underline; } h4{ color: #646464; font-weight:BOLD; font-size:15px; text-decoration:; } h5{ color: #000000; font-weight:BOLD; font-size:13px; text-decoration:; } h6{ color: #000000; font-weight:BOLD; font-size:14px; text-decoration:; } ul{ list-style: disc outside none; margin-left: 0; } li { padding-left: 1em; } --> Symptoms UI Policy lets you show checkbox variable which is being hidden by the label variable Release Jakarta and below Environment Service Catalog Cause Showing a checkbox variable that is hidden by a label variable using a UI Policy is not supported behavior Resolution Instead use a catalog client script which sets the label variable to visible on every condition check, see example below. function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } if (g_form.getValue("name_of_variable_which_contains_choices") == "choice_value"){ g_form.setDisplay("var1",true); g_form.setDisplay("var2",false); g_form.setDisplay("LabelVar",true); } else if (g_form.getValue("name_of_variable_which_contains_choices") == "choice_value"){ g_form.setDisplay("var1",false); g_form.setDisplay("var2",true); g_form.setDisplay("LabelVar",true); } else { g_form.setDisplay("LabelVar",false); } //Type appropriate comment here, and begin script below }