Discovery of Cloud Datacenter failed with "Method returned an object of type sys_script_68e502fa0a0a0aa9001fdd4619ef53b5_12 which is not allowed in scope sn_cmp" - Support and Troubleshooting

Discovery of Cloud Datacenter failed with "Method returned an object of type sys_script_68e502fa0a0a0aa9001fdd4619ef53b5_12 which is not allowed in scope sn_cmp" Description  Symptoms When going to Cloud Account > Datacenter > Discovery Now , immediately, client side is filled with the following errors:

"Method returned an object of type sys_script_68e502fa0a0a0aa9001fdd4619ef53b5_12 which is not allowed in scope sn_cmp"

Release Jakarta and newer

Cause The ' sys_script ' record points to the ' getNextObjNumberPadded ' Business Rule. In older versions, this business rule was not accessible from the 'All Application Scope'. Some of the Cloud tables have a numbering column which uses the business rule to to get the next number in the sequence. Newer versions of this business rule has ' Accessible from ' field set to ' All application scopes '. If this business rule is not upgraded properly (ie, the business rule was customized), the Cloud applications in the ' Cloud Management Application ' scope cannot access the business rule, resulting in the errors on the client side.

Resolution Go to the affected business rule: getNextObjNumberPadded Under the ' Versions ' related list, right click the latest entry for the current instance and select ' Revert to this version ' This will update the business rule to the latest base version, making it compatible with Cloud Management Application