Exact search is not working with New global search when the searched record number doesn't comply with the number prefix defined in sys_number table


Description

Exact search is not working with New global search (Jakarta release onwards) when the searched record number does not comply with the number prefix defined in sys_number table. This used to work in the Legacy global search.

Steps to Reproduce

  1. Log on to any out of the box Jakarta instance
  2. Navigate to change_request.list
  3. Open any change record, for example CHG0000004
  4. Modify the change number from CHG0000004 to ECR0000004 and save the record
  5. Search for ECR0000004 in global search
  6. User is presented with search results page $sn_global_search_results.do

Note:

Workaround

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Related Problem: PRB1244245