How to submit a catalog item using REST APIIssue Submitting a catalog item using the REST API can be used to narrow issues down to the API, or to rule out the UI Pages and Service Portals involved in the process of submitting an Item. In the use case shown, we will be using the OOB "Create Incident" Record Producer, and the Service Portal as a starting point.ResolutionCopy the sys_id of the Item for later useOpen the Item on the Service PortalFill in all mandatory variablesIn Chrome: Open the developer tools (F12)Switch to the Network tab Clear the current log and click on Preserve LogSubmit the ItemIn the log, you will see a submit_producer request (see screenshot), click on that and click on the Header tabScroll down and locate Request PayloadNext to Request Payload, click on View SourceCopy the whole string of the payload (This is what we will use in the Rest API)Go to the Platform UINavigate to System Web Services > Rest API ExplorerClick ExploreSet Namespace to sn_scSet API Name to Service Catalog APISet API Version to latestFrom the list of Default Cart Contents displayed, choose Submit a Record producerFill values in the form as indicated: sys_id: paste sys_id of the Catalog Itemsysparm_view: view you want to use (optional)Request format: application/jsonResponse format: application/jsonAuthorization: Send as meBuilder: leave blankRaw: Paste the Request Payload Click Send If there are no problems, you will see a 200 OK Response. Related LinksREST APIService Catalog API