When the user form Date Format and Time zone is set to the default, ITIL user cannot see global domain choicesDescriptionWhen users do not have write access to the sys_user.time_zone field, visibility to it is lost on the form, too. Steps to Reproduce Impersonate the maint user. Create an ACL with the following values: Name: sys_user.time_zoneOperation: writeAdvanced: trueScript: false Impersonate any user without a role. Click "My profile" under the avatar. Note that the user is not able to see the value for the time zone field. WorkaroundGive the user write access to the time_zone field. Related Problem: PRB1273426