SLA start and end sync Issue with workflow timerIssue If there are two active workflows configured for SLAs against the Incident Table, SLA Tasks may get a start and end timestamps set instantly within one second each other. The workflow is not waiting for the SLA timer.Resolution This behaviour is due to running SLAs asynchronously. Setting the system property 'com.snc.sla.engine.async' to false should resolve the issue.