Survey notifications sent out for surveys completed a month agoDescriptionSurvey notifications sent out for surveys completed a month ago Old survey notification Late survey notificationCauseThere is a custom business rules on the event - survey_response.poor_feedback which gets triggered when there is an insert or update on asmt_assessment_instance ResolutionDeactivate custom business rule or modify to add a condition for checking the asmt_assessment_instance state. It should not trigger if the state is Canceled.