Show Schema Map on Tables and Columns not working for non-adminsIssue Show Schema Map is displaying blank page for users other than adminResolutionThis is expected behavior as OOB The Schema Map functionality is allowed to users with personalize_dictionary role. You can customize it by using one of these solutions: Grant the personalize_dictionary role to the user.Please note that if you add this role to user, the user will have high-level privileges over the instance, and access to the Application "System Definition", it is not a role that you will want to easily assign to a user.Another solution can be to customize the script include named 'ERDProcessor' (at line 495).https://<instance-name>.service-now.com/sys_script_include.do?sys_id=5de8f42137130000dadaa3549dbe5daaYou can make it work by updating line 495 FROM: if (!gs.hasRole('personalize_dictionary')) { TO: if (!gs.hasRole('personalize_dictionary') && !gs.hasRole('<role you want>')) Related LinksThis Community thread has useful information: Schema map for Non-Admin - https://community.servicenow.com/thread/165049