How to idenitfy the sp_instance record of a Service Portal Widget InstanceIssue This guide outlines the steps to identify the sp_instance record for a Service Portal Widget Instance.Release All ReleasesResolutionTo locate the sp_instance record of a Service Portal Widget Instance, follow these steps: Access the Widget Instance: Navigate to the Service Portal page where the widget instance is located.Use the shortcut Control + Right-click directly on the widget instance. Open in Page Designer: From the context menu that appears, select "Open in Page Designer." Locate the Widget Instance: Within Page Designer, scroll to find the widget instance you are interested in.Click on the edit icon located at the top right corner of the widget instance. Open in Platform: In the pop-up window, click on the hamburger icon in the header.Select "Open in Platform" from the dropdown menu. By following these steps, you can easily identify and access the sp_instance record for any Service Portal Widget Instance. Related LinksWidget option schema