How to display full labels on CIs when exporting Application Service maps to PDF - Support and Troubleshooting

How to display full labels on CIs when exporting Application Service maps to PDF Description  How to display full labels on CIs when exporting map to PDF

Issue Some labels on CI icons on service map may be too long to fit into the designated text area, for example, for CI names or, more often, for host names. By default, the map view truncates long labels with … at the end, and provides a tooltip with the full label text. When exporting the map view to a PDF file, all labels that are truncated on the map view will also be truncated on the exported PDF view.

Solution To override this behavior, navigate to Configuration > Application Services > Properties and choose the most convenient method of displaying long CI labels.

Determine whether labels are truncated and, if so, whether they are truncated in map view, PDF view, or both.

To do so, modify the sncCommonMap.RENDER_FULL_LABELS system property with one of the following values:

Disabled – Default behavior, long labels will be truncated.

Exported PDF only – Long labels will be truncated on map view, but will be displayed fully on PDF view.

Map and PDF views – All labels are fully displayed on both map view and PDF view.

Note: If a long CI label is not truncated, it may overlap with any surrounding elements and may not be fully visible.

Control the horizontal distance between neighboring CIs on the map to provide more room for long labels and ensure that certain part of labels doesn’t collide with any other map elements.

To do so, set the sncCommonMap. NODE_LABEL_WIDTH system property to the maximum desired width of CI node labels in pixels.

This property has the following attributes:

Applies to both map view and exported PDF view Applies to all types of CI labels (CI name, host name, cluster label, etc.) Modifies horizontal space between CI elements