Create Request does not open to the custom Custom Service Catalog Issue Create Request does not open to the custom Custom Service CatalogCauseThis is expected behavior as the UI action Create Request has the url defined to the default catalog: var url = "catalog_home.do?sysparm_view=catalog_default&sysparm_processing_hint=setfield:request.parent=";ResolutionModify url to use the custom catalog (custom_catalog_name): var url = "catalog_home.do?sysparm_view=custom_catalog_name&sysparm_processing_hint=setfield:request.parent=";