Accessing Catalog items that have a Configuration Item as a List Collector Variable, yields an error "Information cannot be downloaded from the server..."Issue Accessing Catalog items that have a Configuration Item as a List Collector Variable, yields an error "Information cannot be downloaded from the server..." => Desired Behavior________ The list collector should load with values => Unexpected/Actual Behavior______________ The list collector do not load with values CauseLarge number of records with empty labelResolution1. The List collector loads the items but the there are items which have empty label and hence you do not see anything. 2. On the list collector, it is referencing to the table : configuration items. I see there are 26601821 empty records. 3. So, the issue is because of creating a List collector on a table that has enormous number of records without any reference qualifier. => Fix : Have a reference qualifier on the table that will fetch lesser records and hence will fasten up the loading time.