Workflow is creating and then closing tasks immediatelyIssue Workflow is creating and then closing tasks immediatelyCauseThis is a timing issueResolution1. Wait for condition is checking on catalog tasks to get completed. 2. In the case : RITM0085880, (Requested Item) when catalog task : Stage: Deployment "New Hire Request - User creation AD" gets closed, wait for condition gets finished at the same time. Reason : Other catalog tasks are not created by that time so as per script on the wait for condition , it was just waiting on few tasks to get finished. So, when task got completed, wait for condition activity got finished too and this is why the other tasks which are created at that time got cancelled since workflow was ending from the other path. => You will not see this issue always, since it is a timing issue, if few tasks take longer to get created and before that all other catalog tasks get finished, workflow will not wait for other ones, since it doesn't know about them at this point. => Workaround : 1. Use Branch and join to resolve this issue a) Use branch at catalog task : Stage: Deployment "New Hire Request - User creation AD" (Active Directory) b) Use join in place of wait for condition activity so that it waits for all the tasks to get completed. You can refer these links to know more : https://docs.servicenow.com/csh?topicname=r_BranchActivity.html&version=latest https://docs.servicenow.com/csh?topicname=r_JoinActivity.html&version=latest